ATES Feedback Received: Ticket Creation Failed. [26]

Explanation This usually means that the Add Ticket Email Service (ATES) is configured incorrectly in Autotask. Resolution Confirm that ATES is set correctly in Autotask by following the steps below: Open a web browser, and navigate to your Autotask account here: Sign in to your Autotask account, select the Autotask icon in the upper-left […]

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