Configuring Autotask Notifications for Kaseya2AT

In its simplest terms, Kaseya2AT accepts email-based alerts from a Kaseya system, and converts these emails to tickets in Autotask. It does so by leveraging Autotask’s existing Add Ticket Email Service. Once Kaseya2AT has received an inbound email and confirmed that it is, indeed, a valid Kaseya alert, Kaseya2AT will route the email to Autotask’s […]

Read More

Introduction to Kaseya2AT

Kaseya2AT is a hosted service designed to accept email alerts from Kaseya and turn those alerts into Autotask tickets. When you activate Kaseya2AT, your company is assigned a unique email address similar to yourdomain.com@kaseya2at.net. You then configure your Kaseya system to send email alerts to this unique email address, and Kaseya2AT will convert those alerts […]

Read More